Help · Writing lots

A lot written with a number of its own can be turned down. The sentence on the lot, on the page or in the outbox, says which of these happened, and the lot stays where you wrote it until you deal with it.

"Lot 14 is already in the sale — a lot number identifies one lot in a sale." Another lot already holds that number or label. Open the sale and look at it. If it is the same piece sent twice, the lot has arrived and you can take the duplicate off the outbox list. If it is a different piece, write the new one again; it will be given the next free number.

"The desk numbers lots itself — leave the lot number empty, or write a sublot of a lot already in the sale." You typed a plain number in the sublot field. Empty it and save.

"Lot 27 is not in the sale yet — a sublot (like 27A) goes under a lot that is there." Write lot 27 first, then the sublot.

"Lot 14 was not in a run booked for the sale." The phone wrote a number that was not in a run it had booked. Book a run of numbers while the phone has signal, then write the lot again with a number from it.

"Is not a lot number", "outside the numbers a sale runs to" or "longer than 10 characters." A label is a whole number from 1, with up to four letters after it for a sublot, and no more than 10 characters in all.

In every case nothing is lost: the lot is still written, and the outbox shows it with its reason. When it is dealt with, use take it off the list. Why a lot was turned down covers the other reasons a lot is refused.

Not what you needed? Write to support@lotdesk.app, with the details in what to tell us.